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About the Position

If you thrive in a dynamic environment where your keen eye for detail and ability to adapt can be utilized to your full potential, then the Management Assistant position is for you!

As a Management Assistant, you will be focused on quality improvement for Workforce Innovation and Opportunity Act (WIOA) programs operated by the Workforce Development Division and ensuring compliance with federal, state, and local regulations. You'll be working with internal and external customers, to provide services, support, and feedback. This is an opportunity to support the services available to job seekers to help them achieve their educational and employment goals.

About Us

The Workforce Development Division is part of the statewide workforce development network, ARIZONA@WORK, that helps employers of all sizes and types recruit, develop and retain the best employees for their needs. For job seekers throughout the County, we provide services and resources to pursue educational and employment opportunities. By developing our state's workforce and matching employers with job seekers, we strengthen Maricopa County's and Arizona's economy.

Proud to Offer

• Perform work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Employee discounts for goods and services

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.29% monthly contribution rate and includes a 100% employer match on Day 1

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We Require

• Two years of experience with quality assurance, contract compliance, policy development or providing support to management for governmental grants and/or public programs

• Associate degree in business administration, public administration, social services, or closely related field

• An equivalent combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Value

• In-depth knowledge of Workforce Innovation and Opportunity Act (WIOA) or other workforce-related programs

• Two years of experience with public programs or grant-funded programs

Job Contributions

• Ensure compliance with WIOA Federal, State and local regulations and policies by conducting on-going file reviews, tracking records reviewed, recording outcomes, and following up for closure

• Provide technical assistance and clarification to staff with questions on WIOA regulations, policies, data reporting requirements, etc.

• Provide new employee WIOA training and training to WDD and contractor staff as needed via computer-based platforms or facilitator-led instruction

• Develop / Update policies or Standards of Work based on need

• Submit and track requests for data corrections to ensure data integrity

• Participate in department/division workgroups to enhance program services as needed

• Participate in DES workgroups, meetings, and training/technical assistance to keep updated on policies, procedures, reporting requirements, and data system changes

• Provide program retention and follow-up support

• Monitor WIOA youth vendors and other contracted service providers annually to ensure contract compliance

Working Conditions

• Work is routinely performed in an office environment; however, occasional travel will be required for program monitoring, site visits to training providers, meetings, training, and assignments in various work locations.

• Must successfully complete background check and fingerprint identification to secure and maintain an Arizona Department of Public Safety Level 1 Fingerprint Clearance Card

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!