The Director, Key Accounts - Health Systems is responsible for developing and cultivating long-term customer relationships and secure customer/revenue retention for the Company, always looking to expand our product and services through upselling.
S/He shields customer from Quest's complexity and provides a single point of objective business support and provides key client insights to Quest Senior Leadership. the Director is a collaborative liaison who helps customers achieve their goals, manages contract and financial aspects, and advocates when necessary to see resolution of their issues.
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