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This People Analytics Analyst role will serve as the lead for the development and maintenance of human capital business intelligence solutions including Delivery of dashboards through PowerBI. Leveraging our internal toolset to manage the ETL related activities to join, cleanse, and transform raw data into tidy data sets for downstream consumption. Utilizing data profiling techniques to become fam
Posted Today
Real Time Adherence; attendance tracking and reporting, hourly reports Sales/hours/Contacts reporting and tracking Creating and maintaining dialing schedules and strategies; Daily/Weekly/Monthly Trend Reporting; maintain/distribute trend documents distributed by the WFM Analyst Updating and Maintaining Dialer Software (Aspect); used for accurate performance grouping of agents essential to the dial
Posted 3 months ago
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